Why cannot I fund out money from my TrueMoney account to the Bank account?

This case may be due to:

The balance in the wallet is not enough to make a fund out transaction (including money amount and fund out fee)

TrueMoney account exceeds the daily fund out limitation when performing transactions. User can check the maximum limit of the fund out amount at the following link:

WHAT IS THE MAXIMUM AMOUNT CAN I FUND OUT VIA LINKED BANK?

User can also contact our Customer Care Center: 1900 63 66 75, press 3 or mail to [e-mail], provides the following information for support:

• Registered phone number
• The fund out amount
• Time of making transaction
• Screenshot of the failed transaction(if any)