Why cannot I link bank?

If you can not link bank, the possible reasons are:

• Your TrueMoney e-wallet was linked with another bank account
• The information of your bank account is different from the information of wallet account: Name, Phone number, ID number
• Your bank account is not yet registered for Internet Banking. Customers need to register online payment service at counters of VietinBank, TPBank, ABBANK, Sacombank, BIDV.

If you require any further information or assistance, please do not hesitate to contact us via hotline [phone]. Press 3 for support.